Our Vision, Mission and Ethical Statements
Our Vision:
To become the most reputable name in Canada for providing personalized healthcare.
Our Mission:
The Retire-At-Home™ team is dedicated to providing comprehensive, personalized services while upholding the highest standard of excellence – improving clients’ quality of life by respecting each person’s dignity and independence.
In each city in Canada, we plan to achieve our vision and mission by working side-by-side with our clients and their families, employees and community partners and always ensuring our clients satisfaction and safety are at the forefront of everything we do.
Retire-At-Home Corporate Commitment to Fair and Ethical Practices:
- Retire-At-Home Services was built on a foundation of strong family values – Dedication, Excellence, Commitment, Quality of life, Respect, Dignity, and Independence.
- All individuals will be treated with dignity and respect.
- When assessing performance, Retire-At-Home will not place unnecessary emphasis on personal characteristics, including race, ethnicity, nationality, gender, age, sexual orientation, family relationships, religious belief, or physical or intellectual disability.
- Retire-At-Home will treat all clients and prospective clients with honesty, fairly, and with dignity and respect. Retire-At-Home will not deliver misleading information or offer services not needed by clients or prospective clients. Retire-At-Home will respect and support freedom of choice.
- Retire-At-Home promises to provide prompt, reliable, and effective home and health care appropriate for each individual’s needs, health and safety.
- Retire-At-Home is committed to protecting the confidential nature of each individual’s health care records and to not disclose information in the record except as permitted by law or regulation.
- Retire-At-Home will employ staff that has been screened through references and who continue to improve their knowledge and skills in the provision of home and health care services.
- Retire-At-Home will compete strongly but fairly. We will abide with all applicable competition laws and will not tolerate actions that unreasonably prevent competition.
- Retire-At-Home will respect and abide by all copyright laws when developing marketing and communication programs, such as advertisements.
- Retire-At-Home is committed to deliver our greatest efforts to resolve issues fairly.
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We proudly serve the following communities throughout Bruce and Grey Counties:
- Ayton
- Belgrave
- Burgoyne
- Cape Chin
- Cargill
- Carlsruhe
- Chatsworth
- Chepstow
- Kincardine
- Lion’s Head
- Clifford
- Stokes Bay
- Crawford
- Listowel
- Lucknow
- Markdale
- Meaford
- Mildmay
- Mount Forest
- Palmerston
- Pinkerton
- Neustadt
- Owen Sound
- Paisley
- Point Clark
- Port Elgin
- Ripley
- Sauble Beach
- Saugeen Shores
- Southampton
- Stokes Bay Thornbury
- Tiverton
- Tara
- Teeswater
- Tobermory
- Walkerton
- Wiarton
- Wingham
