Choosing a Home Care Provider in Bruce County & Grey County
5 Mistakes you should avoid in choosing home care:
It is usually only after an emergency or particularly stressful event that people begin to consider home care as an option that they should pursue. The nature of these circumstances that so often motivate people to explore the option of home care can be deeply stressful and overwhelming, particularly when critical decisions need to be made in a timely and manner, with limited time to build a knowledge and understanding regarding what questions need to be asked when seeking out an appropriate provider of care.
Here are 5 potential mistakes you can work to avoid when exploring options and choosing a provider of home care:
Mistake #1: A great many Canadians are under the impression that as Canadians with “universal healthcare” all healthcare needs are already addressed and taken care of. People are often surprised to learn the many limitations to the subsidies for home care. It is best not to assume that the needs of your loved one are already covered by your provincial health care system – talk to your physician instead. The right agency will work in collaboration with you to design a care plan that attends to your needs, and will function within your allowable budget to provide you with the opportunity to get the most value for the money you are able to spend.
Mistake #2: Not all home care companies offer service from caregivers who are under the direction of a qualified Nurse. Do not assume that each and every agency providing home care is managed by certified nurses and professionals. There come times when care plans need to be adjusted to best meet the needs of your loved one’s evolving situation, and in these circumstances it is imperative that the correctly qualified professionals be involvement in the management of care.
Mistake #3: It is best not to assume that the needs of your loved one are entirely in line with their willingness to accept help. Many family members that contact us are very frequently trying to work through some degree of resistance from their loved one regarding their readiness to accept help. This is completely normal, and can be overcome with use of the appropriate approach. Ask each home care agency about their plans to manage resistance and what they will do to support your loved one as they go through the transition and learn to accept help.
Mistake #4: Many people assign a great deal of weight to price when making decisions regarding home care for their loves ones. While price is an important thing to consider in order ensure that home care is a sustainable option, price is only significant in the absence of value. Price must be one of the elements considered when making the decision, but must also be weighed alongside other important considerations such as the level of customization, the importance of nurse-supervised care, an appropriately insured agency, meeting national standards for care, and other similar aspects. In what ways will the home care agency fit with my loved one’s preferences, requirements, and unique needs? How often will assessment of my loved one’s situation take place so that the care provided is well-suited to their changing needs? How consistent, reliable and often will they engage in communication practices regarding the current and evolving needs of your loved one?
Mistake #5: Some families opt to hire individuals privately and often “under-the-table”, for cash. The unfortunate reality of this situation is that there are a great many stories and thousands of documented cases in Canada of poor quality care, theft and even abuse in situations where care is obtained through these avenues. While legitimate options for hiring people in this way may exist, sites like Kijiji or Craigslist, do not filter, screen, or protect you from the possibility of a negative outcome. Exploration into the credentials or backgrounds of care providers needs to be performed by you alone. Along a similar vein, on top of the illegalities associated with working under the table, there are genuine risks of injury and theft that accompany the pursuit of with uninsured care. Anyone dealing with the care of someone you love must receive sufficient, ongoing training and supervision to ensure that what your loved one is experiencing is what you expect for their care.
Questions to consider when selecting a home care provider in your area:
- Are their nurses provided with specialized training in certain diseases or injuries?
- Are their health care providers insured?
- Are their caregivers trained? What levels of education or experience do they have?
- Can they provide their services on holidays or after normal business hours?
- Can their caregivers be called in on short notice? Is there an extra charge?
- Is it an accredited healthcare service?
- Is a nurse assigned to assess my situation and determine my needs?
- Is an in-home assessment provided? Is there a charge?
- Is there a minimum charge?
- Is a referral from my doctor required?
- Who should I call in case of emergency, even after-hours?
- Will caregivers be assigned to ensure continuity, or will there be a new caregiver each time?
- Will my private insurance cover the cost of your service?
- What is the wait time between my initial request for service and the first home visit?
- What services are provided?
We proudly serve the following communities throughout Bruce and Grey Counties:
- Cape Chin
- Lion’s Head
- Stokes Bay
- Mount Forest
- Owen Sound
- Point Clark
- Port Elgin
- Sauble Beach
- Saugeen Shores
- Stokes Bay Thornbury